​These Terms & Conditions govern the use of services provided by Beyond by Bradda, a branding consultancy based in the UK. By purchasing any service or using this website, you agree to be bound by the terms outlined below.

• Beyond by Bradda offers branding consultancy services including strategy, visual brand development, and creative direction through structured packages: The Becoming, The Rise, and The Reign. Full package details are provided prior to booking.

• Full payment is required in advance to secure a place in the project schedule.

• Payments are processed securely via Stripe. Klarna is offered for clients who wish to split the cost (subject to approval by Klarna).

• No deposit or manual payment plans are available.

• Work will not begin until full payment has been received.

• Due to the personalised, high-touch nature of the services:

• No refunds are provided once the project has begun.

• Cancellations made prior to the scheduled Kick-Off Call may be eligible for a 50% refund, at the discretion of Beyond by Bradda.

• In cases of illness or emergency, timelines may be adjusted by mutual agreement.

• Clients are responsible for:

• Completing pre-work before the Kick-Off Call

• Providing clear and timely feedback within 24 hours of receiving deliverables

• Responding to communication (via email or WhatsApp) within 24 hours
  Failure to do so may result in project delays or the project being paused and rescheduled.

• Support is provided via WhatsApp and varies by package tier:

• The Becoming: Light support (Mon–Fri)

• The Rise: Support with responses within 12 hours (Mon–Fri)

• The Reign: Support with responses within 12 hours (7 days a week)
  Emails may be used for document delivery and formal communication where appropriate.

• Each package includes a set number of revisions. Requests beyond the agreed scope may result in additional fees and revised timelines.

• Upon full payment and project completion:

• Clients receive full commercial usage rights to all final brand assets.

• Raw design files (e.g. editable Canva templates) may be included depending on the package purchased.

• By working with Beyond by Bradda, clients agree that branding work, results, and images (including brand shoot photos shared by the client) may be used for promotional and portfolio purposes, including but not limited to:

• Website, social media, marketing materials, and presentations

• Visual brand assets (logos, templates, colour palettes)

• Testimonials or transformation results shared during the project

• Client names and business branding may be included unless the client specifically requests otherwise in writing.

• Any personal or business information shared during the project will be kept confidential and will not be disclosed to third parties without consent.

• Beyond by Bradda shall not be liable for any loss or damage arising from the use or misuse of the branding assets provided. All guidance is advisory, and implementation is the responsibility of the client.

• Beyond by Bradda is not liable for any business, financial, or reputational losses arising during or as a result of the branding process.

• I occasionally work with trusted freelancers to deliver certain parts of your project (e.g. design assets, photography, videography).
  Any issues, dissatisfaction, or disputes relating directly to a freelancer’s work must be taken up with them individually.
  Beyond by Bradda is not responsible for managing or resolving these matters.

• While Beyond by Bradda provides strategic and creative support designed to elevate your brand presence, specific outcomes such as increased sales, followers, or visibility are not guaranteed.

• Results will vary depending on multiple factors including the client’s commitment, market conditions, and how the brand is implemented after handover.​

• All deliverables will be sent via email and/or Google Drive.

• You are responsible for downloading and backing up your files once the project is complete.

• These Terms shall be governed in accordance with the laws of England and Wales. Any disputes shall be resolved in the appropriate UK courts.